Terms of Service

These Terms of Service govern access to and use of www.quravindelora.com. The website provides general information about freight, relocation, and related logistics services. Website content is informational only and does not by itself create a binding transport, forwarding, storage, relocation, or other service contract.

Any service request, quote request, or business inquiry submitted through the website is subject to review, route feasibility, operational capacity, border and customs procedures, legal restrictions, timing, and separately agreed commercial terms. Service availability may vary by origin, destination, cargo type, documentation, and third-party carrier conditions.

Pre-contract information and online interactions are handled in line with Law of Ukraine "On Electronic Commerce" No. 675-VIII and, where applicable to individual customers, Law of Ukraine "On Consumer Rights Protection" No. 1023-XII. Marketing and performance statements must be understood reasonably and are not guarantees unless expressly confirmed in writing, consistent with Law of Ukraine "On Advertising" No. 270/96-ВР.

You agree not to misuse the website, attempt unauthorized access, interfere with site operation, submit unlawful or misleading shipment details, copy protected materials without permission, or rely on public website content as a substitute for a signed service agreement, written quotation, or formal instruction acceptance.

To the maximum extent permitted by applicable law, www.quravindelora.com is not liable for decisions made solely on the basis of website materials, nor for delays, route changes, capacity shortages, force majeure events, border controls, customs actions, carrier interruptions, or third-party system failures. Liability, service scope, pricing, timelines, claims handling, and cancellation terms are governed only by the specific contract or accepted order terms.

If you submit personal or business-contact data, processing is described in the Privacy Policy in accordance with Law of Ukraine "On Protection of Personal Data" No. 2297-VI. If cookies or tracking tools are used, related disclosures should be read together with the relevant privacy or cookies notice, including references to Law of Ukraine "On Electronic Communications" No. 1089-IX.

Complaints, legal notices, and service questions may be sent using the contact details below.